Chapter 7: Chapter 7

1

She occupied Room 008 next to Sid. She felt slightly relax in mind when she found out that the woman leaned on Sid’s shoulder was occupied another room and not in Sid’s room otherwise staying every night in that hotel it was as if her heart was being pierced over and over again.

A few more minutes passed and they were in their specific room. The room was very clean and tightly smooth. The wood bed is wrapped in white bedsheet including pillows and blankets. The scent is aromatic. Savory capturing around the entire room. After fixing luggage she took lie down for a while. She felt back comfort then. She was stood up and went to terrace. She was fascinated by the scenery bruised her. From there a magnificent beauty of the sea shining at the glue of white sand. Anyone could attracts to stay longer in this beautiful place with a simple life filled with silence in mind and heart. Hearing gladly noise from a crowds playing volleyball and soccer. Fresh air coming from the sea breeze along with the trees that seems dancing and swaying in the accompaniment of cold air. The waves moderately thumping in the seashore which shaking with every laugh and scream. The hang ups, anxieties, stress temporarily relieves just feel the hug of nature. This place where you could learn something about your self. Life is so unpredictable, full of circumstances but one thing for sure that there is a rainbow behind after the rain. Always choose to be happy as you are the driver and manager of your life. No one can dictates you for what makes you happy. It’s not a call of destiny, it’s always a choice. Through observing somewhere her mind reach as far. She didn’t notice that somebody knocking on the door. She move quickly. After opening the door. Sid was there. It is looks very handsome wearing Adidas white short, top tanks black Lee t-shirt with matching black Adidas flip-flops. Nothing is doubtful Sid is a full package of a handsome guy. It was look alike the famous hunk actor Jericho Rosales in the showbiz industry in the Philippines. His pointed nose, wavy hair, body built and bearing stand was captivating.

“ Hi Ms. Dimayuga are you alright? “

Sid was tap his hand in the air. It was obviously that it got noticed that she was mesmerized.

“ Yes! Sir…I’m fine “ she quickly tears

“ I was dropped here just to give it “ he said and handed one big bucket of mixed fruits apple, orange, grapes, guava, avocado, berries, kiwi, lanzones and pears. Take it with you and eat more fruits to boost your immune system “ Sid on a casual voice. It’s just the pinging heart asks why does Sid being so thoughtful to her. Can’t imagine that even small things about her it is showing concern. What really should she thinks? What is the hidden truth in spite of all this? It just like living in the heat of the cold. Now it’s sweet then tomorrow’s bitter. She could not really estimate what’s the real score between them.

Around 2 o’clock afternoon when she decides to wander around the sea. She needs to relax pretentiously now to condition herself for tomorrow scrimmage. Although she prepared for it but she is still feel nervous but she has to fight it for herself to cross this battle. She was wearing mustard long casual dress with a cut on the side that was almost revealing her flawless long legged legs where at the back also visibly white porcelain skin. She dyed it with Havaianas flip-flops which is very comfy to walk on the sand while the long hair is blown away by the slight breeze. It is undeniable that she is endowed with a beautiful body and face plus a big factor of being a smart and brilliant lady. Somebody says that she is so very lucky as having beauty and brain. But she always believe that God created human equally possesses own different strength and weaknesses and there is no perfect in this world it has always imperfections.

The walk was pleasant so she did not realize that she was a bit far away. She is in the part of encumber somewhat hidden but it’s not scary because there is a security in the area. She is enjoying picking of wild flowers. She comes out an idea she would make it as souvenir from this place where it will insert in every page of her planner.

“ What are you going to do with those? the voice was loud. She picked another flower before looking up.

She was surprised by its sudden appearance of his boss. She still thought that she was the only one in the area.

“ Sir I thought I am the only people here. How the speed you walked? “ she said in a normal tune.

“ Don’t you know I’ve been following you before just you can’t see me.”

“ What did you say Sir so it means you are ghost? “

“ If I am a ghost huh…so I am the most handsome ghost don’t you? “ it’s eyes teasing.

“ You are so arrogant. “ she said in her mind instead

“ Hey! Ms. Dimayuga don’t be serious just relax. I’m just only kidding. Why are you walking alone in this wilderness place? What if it does happen that it’s not good for you? What will Mommy Wela say? teasing voice replaced hard voice now.

Margaret keeps silent. She is listening carefully rather.

“Why does this man worried so much about her? She wants to confront him now but later changed her mind. She believe this is not the right time for everything. She should be prepared most for tomorrow. She should be in good mood, good heart and good mind. No ups and downs that could ruin her plan for the day.

“ Sir thank you for your concern but I am old enough and I can take care myself. “ discreet said

“ That’s how you answered to your boss Ms. Margaret Dimayuga. Wow! What does GMRC means to you? “ Sid's voice obviously changed.

“ Look Sir I don’t have any intentions to make you feel bad to what I’ve said. I’m just explaining. Excuse me Sir! Asking GMRC seemed insulting words. I believe it’s below the belt. How could you say that to me? “ Garee’s on assertive language.

“ That’s only your perception Ms. Dimayuga as far as I knew I didn’t say anything against. I am your boss so I believe I can throw anything what I want to say to my secretary or Executive Assistant like you are, most especially in work matters. That’s me. That’s my law. Ms. Dimayuga if you don’t know yet we’ll you should know that. There is no word that can be broken or disobeyed when I say it. “ those words came out from Sid’s mouth where so simple seems no one is hurting behind.

She felt her blood rush to her head. The temper will be bursting out if she will not decide to leave on this place. So before it finally came loose she decided to just stay away and show professionalism instead. His boss was not only arrogant but it’s was very impulsive too.

“ Sir please excuse me but I have to go as I need to prepare something for the conference tomorrow. “ words only said before keeps walked past. She don’t care about him. Her step walk makes big as she can just to make sure that it would not follow her again. In a hurry something fell in the floor.

Maybe if her patience was weak, she would given up on this attitude for a long time but she wouldn’t easily giving up as long as she can endure for the sake of her dreams.

When she came in the room she forces herself to calm down. She will not cry because she knows when it released will surely affects the plan for tomorrow and that is what she is avoiding. She spent so much time for the preparation of her presentation then it will ruin in just only because of that. No way! Big no! It will never be!

“ Not you my arrogant and impulsive boss! Not you Sid. “ she said softly to herself.

December 09, 2021

The day has come the conference will be held today. Her waiting is over and the day was nervous too.

The conference will be started at 8:30 in the morning but since she was early riser ever since. She had woke up already at 5:30 in the morning to prepare herself. She eat too much today assuring that stomach will not be simmered due to unexpected nervousness attack. She spent 15 minutes for bathing at the same time brainstorming for what possible outcome for today. She chose the best and most beautiful office formal attire a black coat, inner top knitted white short sleeveless down to black fitted skirt and black high heeled shoes. She was impressed after looking at herself in the mirror beauty is in the beholder but of course behavior is the most important.

One hour before the conference started. She had make sure that she will be the one came early in the venue. It doesn’t matter for her to wait for longer hours as she don’t want to be late and became apple of the eye.

After few minutes it’s one by one participants came. The company of Mr. George Smith and company of Green Leisure is the last one came accompanied by his boss.

“ Welcome to Philippines Mr. George Smith it is nice to see you personally hoping that you will enjoy your stay here. “ she heard said by his boss.

Only just few seconds ago when Sid waved her a signal approaching. She moved immediately.

“ Mr. George I want you to meet my excellent and gorgeous Executive Assistant Ms. Margaret Mary Dimayuga. She will be the one who will going to present today. “ Sid was introduced her. Does he heard something right? Complement words coming into her boss right now.

“” excellent and gorgeous Executive Assistant”” he likes hearing it’s voice in every word.

“ Hi Mr. George nice meeting you! she smiled.

“ Hello nice meeting you too.” the businessman was smiled.

The conference was started already.

“ That’s great to hear Mr. Sid “ after hearing highlight point of views with regards to the business.

“ Thank you Mr. George “ a wide smile while it was looked to Margaret which sitting next to him.

“ I want to claim it “ words has assurance from the businessman.

At the moment Garee is standing in front already. She is checking slides files of her presentation in the laptop.

Soon there much more, she has broken the silence that the voice is within the conference room. All eyes and attention is focused on her especially her boss.

Margaret looks confident and determined that’s what he’s seeing to it. After a few seconds, he didn’t make a mistake when it is started speak.

“ Hi good morning everyone. I am Margaret Mary Dimayuga, executive assistant to the CEO of Aqua Leisure Corporation. This morning I will be discussed Paradiso Verde’s business proposal. Actually, I don’t want each one of you to get boring so I will finish this presentation in just 15 to 20 minutes.” she starts to be joking yet.

“ No worries staring at you in the front is a love pleasure with me” she wondered and has bit of smile after hearing it. Sid was smiled.

Full of jokes and laughter inside the conference room when the businessman got a hint.

“ If I am not mistaken you are both single right? Honestly you look good together. I smell love behind.” Mr. George eyes turn around to Sid and Garee. But it just a short time of joking and the conference continues.

“ To give you an abstract background of Paradiso Verde. It has a broad academic literature about service satisfaction, business performance analysis, marketing research of leisure farms, but generally there are still many problems and room for development on how to create customer journey maps for diversified leisure farm and service innovation opportunities. Leisure agricultural tourism is currently facing business challenges, thoughts on service design, methods and tools to contribute to the innovation of sustainable business models. By exploring customers touch points in leisure farms and their core motivations in farm visitation. Finally, this business takes forward five keys requirement in touch points of leisure farms and service innovations to achieve reasonable resource of marketing mix and promote the sustainable development of Paradiso Verde leisure Farm and Resort.

Every word is very clear. You can see the woman which full of inspiration and determination.

Keywords:

Leisure Farms – best classic sustainable leisure farm resort primarily we have to consider place accessibility

Customer Journey Map – peaceful and tranquility

Service Design – always consider customers satisfaction

Customer Touch points – enlightens up staycation of the customers

Core Motivation – it delivers high quality of service

Open forum had just begun. Collecting ideas. Sharing different point of views. Question and answer portion.

“ How do you make sure that Paradiso Verde will going to work? “ one attendee raised a question

“ I believe that any business has no assurance if it is will going to work immediately after putting it, absolutely from the beginning of the business plan taking the risk is a given factor already. No business was hit the boom right away of course hard work and patience are the primary ingredients to gain more output and profit from the business. “ she answered the question straight to the point. In a corner of the eyes softly Sid as a sort of. He is impressed with it’s answer.

“ Very well said Ms. Dimayuga. I like your answer. “ admiring response of the one who raised a question.

After a few seconds. It’s a turn for Mr. George Smith.

“ What do you think is the best asset of Paradiso Verde that other leisure Farm Resort don’t have? “

“ I think the best asset is not measured only to the beautiful amenities but most of the time it varies on the quality of service giving by team members to the guest at all times. Rest assured if the guest was already touched their lives and felt so much valued during their stay it will come back again and again. I believe that Paradiso Verde will groove not only a good memories but it will takes always a CARE which is a Create A Rewarding Experience where they will find not just only a leisure place but feels a call of home place too. “ Garee smiling while giving an answer to a question accordingly. She didn’t expect the next one to see because Mr. George has stood up as it clapped. It was fantastically standing ovation. Margaret don’t what to feel at the moment. She is very happy. She is very excited for this business.

“ What if the guest really felt bad with the service as the team member did mistake so what is the possible best solution so that the guest will be satisfied then? “ Sid directly stared on her eyes questioning.

She took a deep breath seemed thinking the answer before it says.

“ I believe the possible best solution is we can implement a unique idea where can motivate a team members. We will called it “ MAKE IT RIGHT “ that when team member did mistake immediately taking action to make it right for guest satisfaction. “

“ Wow! Perfect answer Ms. Dimayuga “ Sid is really happy and it was obviously seen on his face.

“ One more question Ms. Dimayuga. “

“ How Paradiso Verde Farm Resort will do to protect the environment? “ Sid asked again.

“ Generally it has multiple factors but surely it will start to self within which is having a discipline because I believe if you have self discipline you can apply it anywhere. However, I am thinking a great nature pampering tools that we can adopt and it will have a name BLUE PARADISE ENERGY which will focus on environmental activities of the team members group such as beach cleaning, nature trekking, recycling products, segregation and a lot more can do in part of it. “ after answering the answer.

A cheerful applause was heard which truly remarkable in her mind and heart. It was making proud of herself.